REFUND AND CANCELLATION POLICY
We do not offer any returns on any of our services. However, we do offer refunds and cancellations based on certain conditions.
Please read our Refunds and Cancellations policy carefully if you wish to request a cancellation or refund. Before making payment for any of our services, please read this thoroughly:
- Cancellations made after payment are not eligible for a refund. We do, however, offer refunds in exceptional circumstances such as factual errors, duplicate payments, incorrect denominations, and other inaccurate payment deductions where the payee suffers an undue loss.
- Only facts about a specific case qualify us for a refund. We reserve the right to deny refunds for any reason we deem appropriate.
- All refunds will be made to the same account or card that was used to make the payment.
- Refunds will only be processed following a thorough verification of the account holder’s credentials.
- Cheque or cash refunds are not accepted. Only online refunds are available.
- Any additional costs incurred by the customer, such as bank transaction fees, service fees, or processing fees, will not be reimbursed.
- Multiple return requests for the same order are not accepted. Customers who make multiple refund requests will be denied access to our website.
- We don’t charge any interest on refunds.
- We will not be held liable if the customer does not receive our communication as a result of incorrect or incomplete contact information.
- To receive a refund, customers must present valid documentation, including a valid invoice.
- We and our payment service provider accept no responsibility for any monetary or other damages that a customer may suffer as a result of using our services.
- Only if we fail to provide our services for any reason after receiving payment will we issue a chargeback to the customer.
- We reserve the right to make changes to this Refunds and Cancellation policy at any time and without notice. Before you pay for any of our services, make sure you’re up to date.